At Perfectdress.gr, ensuring the security of your personal data is our top priority. For this reason, we handle your personal data with care, diligence, and in accordance with Greek and European Legislation, as specified by Law 2472/1997 and Regulation (EU) No 679/2016 (GDPR).

By visiting Perfectdress.gr, you accept the practices described in this privacy notice. By doing so, users explicitly consent to the collection and processing of their personal data, and they have the right to revoke or modify this consent at any time.

We reserve the right to change the terms of data protection in accordance with the current regulatory framework. We kindly ask you to check these terms regularly for any changes, as your continuous use of our services implies your acceptance of all possible modifications.

The collection and management of users’ personal data by Perfectdress.gr are subject to the following terms, as well as national, community, and international laws concerning the protection of individuals regarding the processing of personal data, as applicable.

Which elements are considered personal data?

Personal data is the information that can be used to identify or communicate with an individual.

In order to provide you with better services and facilitate your purchases with product suggestions that suit you, we collect personal data with your explicit consent and after you have been fully informed of your rights, as provided in the provisions of articles 11, 12, and 13 of law 2472/1997 and corresponding provisions of Regulation 679/2016 GDPR.

Purpose of collecting personal information:

Perfectdress.gr collects, retains, and processes personal data only when users willingly provide it, for the following purposes:

For communication with users or to provide the services of Perfectdress.gr (sending products and promotional material).
For advertising product promotions.
To offer customer services (offers, informational emails).
To inform users about promotional offers and contests.
To inform users about new products.
To inform users about various events that Perfectdress.gr participates in or organizes.
To offer a personalized experience on our websites.
To gather information from users regarding their website usage experience, aiming for continuous improvement.
For any research related to the operation and statistical analysis of Perfectdress.gr.
For communication, dispute resolution, or debt collection, if necessary, or if any issues arise with the user’s account.
For the above purposes, we may contact you via email, phone, or SMS messages.

We collect personal information voluntarily provided by you, which is necessary for using our services, such as information submitted for placing bids or making purchases required for completing a transaction.

We gather personal information after your voluntary choice, either directly from you or from any devices (including mobile devices) you use when:

You use our services.
You register as a user of the online store.
You submit an order through the website’s submission form, by phone, or via email.
You subscribe to the newsletter subscriber list.
You provide information about yourself through the website’s contact forms.
You update or add information to your account.
You submit a product or service review.
You submit a comment on the blog.
You accept promoted informational pop-up messages via the special platform (push-notifications).
The types of personal information that (company name) collects when you use our services or create an account on our website may include:

Personal details such as name, addresses, telephone numbers, or email addresses when you register for an account, place an order, or submit a query through any of our website’s contact forms.
Information related to your account login, such as items added to your shopping cart, recently viewed products, or your wishlist.
In some cases, you may provide age, gender, interests, and favorites.
Tax-related information (company name, professional activity, VAT number, tax office, bank account number).
IP address.
Please note that this list is not exhaustive, and the specific personal data collected depends on the particular services you use on our website.

Personal information collected using cookies:

We use cookies to collect information about the pages you view, the links you click, and other actions you take while using our services. For more information about the use of these technologies and how to control them, please refer to the Cookie List we collect.

If you do not wish to participate in personalized advertising programs, you can opt-out by following the instructions provided by the respective web browser’s program. The result of opting out will be the cessation of personalized advertising, but the collection of personal information will continue as described differently in this privacy notice. We do not allow third parties to track or collect your personal information from our website for their own advertising purposes without your consent.

“What rights does the user have regarding their personal data?

We respect your right to access, correct, request deletion, or request restriction of the use of your personal data, as required by the current law 2472/1997 and regulation 679/2016 GDPR. We have also taken measures to ensure that the personal data we collect is accurate and up to date.

You have the right to know what personal information we retain about you and to request the portability of your data. We will provide you with a copy of your personal data in a structured, widely used, and readable format upon your request.

If your personal data is incorrect or incomplete, you have the right to modify it yourself, provided you are registered users, or to request its modification.

You can request us to remove or restrict the way we use your personal data, but this right is determined by the current law and may affect your access to certain services.

You have the right to request the restriction of the processing of your personal data and to object to their processing.

Upon your request, we will close your account and remove your personal data as soon as possible, in accordance with applicable national laws.

The processing time for each request is 30 days and may be extended, following relevant notification.”

Processing of personal data on the Perfectdress.gr website:

You can manage your personal data in 3 different ways:

You can remove your personal data at any time.
You can edit your personal data at any time.
You can request the portability of your personal data at any time.
You can request the restriction of the processing of your personal data at any time.
How long do we retain your personal data?

We retain your personal data according to the needs and technological capabilities of the company to ensure its proper and efficient operation. If requested and after a relevant application from you, we will securely remove your personal data from our database, following data retention and deletion policies.

How do we protect your personal data?

We protect your personal data by implementing security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and modification of your personal information.

We ensure the security of your information during your transactions by using Secure Sockets Layer (SSL) software, which encrypts the information you input. For more information regarding maintaining security during your online purchases, please visit the transactions security section.

Partners of Perfectdress.gr,

Perfectdress.gr may disclose certain personal data to third-party partners to facilitate marketing, advertising, and communication activities. The companies collaborating with Perfectdress.gr and their respective personal data protection policies are as follows:

Google – Information for personalized and remarketing marketing.
Facebook – Information for personalized and remarketing marketing.
Skroutz – Our company uses Skroutz Analytics to continuously improve the quality of services provided to consumers. Through this service, anonymous usage statistics are shared with Skroutz.gr, and the data received from our company through this service is covered by Skroutz.gr’s privacy and cookies policy.
Perfectdress.gr explicitly states that it will not sell, transfer, or disclose users’ personal data to third parties not related to the company without users’ consent, for purposes that are inconsistent with the company’s objectives or not mentioned above.

Your personal data may be disclosed to judicial and law enforcement authorities following a lawful request, in accordance with National and European Legislation.

Right to lodge a complaint

According to Law 2472/1997 and Regulation No. 679/2016, you have the right, if you believe that your rights regarding the protection of your personal data are violated, to lodge a complaint with the Data Protection Authority or any other competent supervisory authority.